9 Things You Need To Know About The Samsung Galaxy Note7 Recall

Here are 9 things you should know about the Samsung Galaxy Note 7 Recall:

1. How do I know if my Samsung Galaxy Note7 has been recalled?

If you purchased your Galaxy Note7 before September 15, 2016, your phone has been recalled, according to the U.S. Consumer Product Safety Commission. If you have any questions about whether or not your phone has been recalled, contact your service provider or the place you purchased the phone.

2. How many Samsung Galaxy Note7 smartphones have been recalled?

According to the U.S. Consumer Product Safety Commission, nearly one million phones have been recalled in the United States. Of those, approximately 130,000 have been exchanged as of Monday, September 19th, 2016.

3. What are the exchange options Samsung is offering users who have recalled smartphones?

Samsung is offering a straight exchange for a new Note7 with a different battery, a full refund for the phone and accessories purchased that is specific to the phone, and some locations are offering an exchange for a different smartphone. Carriers such as Amazon and Best Buy have stated they are no longer carrying the Note7.

4. What is happening to cause the Galaxy Note7 to catch on fire?

The Galaxy Note7 lithium ion rechargeable batteries are overheating. The lithium in the battery acts as the fuel that recharges it. The reason the batteries might be catching fire is that the negatively charged ions within the battery, or the anode, and the positively charged ions, have not been properly separated within the battery. This is causing them to catch on fire and as some users have described it, “explode.”

5. How often does this occur in technological devices?

According to a professor of materials science and engineering at Michigan Technological University, Stephen Hackney, this is not a common occurrence due to the manufacturers keeping a close eye on production quality.

6. What steps should I take if I have been injured as a result of my Galaxy Note7 catching on fire?

The first thing you need to do is seek medical treatment.
You also need to keep any and all documentation of the event, including photos of the injury, medical bills, photos of the phone after the incident and documentation of work you missed due to your injuries.
Contact an experienced product liability attorney who will review your case for free.

7. What type of compensation can I receive if I have been injured by a defective Samsung Galaxy Note7 smartphone?

  • Past and future medical bills
  • Loss of wages
  • Pain and Suffering
  • Diminished earning capacity
  • Punitive Damages

8. Who can be held responsible for a defective product?

  • Manufacturer
  • Retailer
  • Wholesaler
  • Along with any other parties who are responsible for ensuring the safety of products prior to distribution.

9. What should I do if I am injured by an unsafe or defective product?

  • Document every detail and preserve all evidence.
  • Take photos of your injuries (no matter how small).
  • Take photos of the product as well, especially if there is a distinct malfunction that caused the injury.
  • Document all medical treatment and any work you have missed.
  • Contact an experienced Orlando Products Liability Lawyer immediately.

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Get Help With Your Samsung Galaxy Note7 Recall Questions

To Get Help Right Now with your Samsung Galaxy Note7 recall, contact one of our experienced Orlando Products Liability Lawyers immediately. Product manufactures have a legal responsibility to provide products that are safe and work in their intended manner. The law firm of Michael T. Gibson, P.A. is dedicated to protecting the rights of consumers who are injured due to a defective product. Fill out the form found on this page or call 407-490-1271 to get answers to your questions.

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